Explanation

Moavineen can quickly respond to and resolve reported concerns, ensuring a satisfactory experience for all pilgrims during Hajj.

This efficient system contributes to smoother operations and enhances overall satisfaction levels.

Explanation

Call center representatives can add complaints on behalf of pilgrims in the Pak Hajj App.

The Pak Hajj App allows pilgrims to file complaints directly, and call center representatives can also add complaints on their behalf

Explanation

Enable Moavineen to use a mobile app for Hajj pilgrim check-in/check-out at airports, buildings, and during travel between Medina and Makkah.